Frequently Asked Questions

Creating an account is simple! Click the 'Sign Up' button in the top navigation, fill in your details including name, email, and password, and verify your email address to get started.

Yes, for security and compliance reasons, all users must complete KYC (Know Your Customer) verification before making their first deposit. This process typically takes a few minutes and helps protect your account.

Minimum investment amounts vary by plan. Most investment plans start as low as $100, while stocks and crypto investments may have different minimums. Check our Pricing page for specific details.

Navigate to your Dashboard, click 'Deposit', choose your preferred payment method (bank transfer, credit card, or cryptocurrency), enter the amount, and follow the instructions to complete your deposit.

Bank transfers typically take 1-3 business days. Credit card deposits are usually instant. Cryptocurrency deposits are processed within a few minutes after network confirmation.

Go to your Dashboard, click 'Withdraw', select your withdrawal method, enter the amount (minimum withdrawals apply), and submit your request. Processing time is 1-5 business days depending on the method.

Withdrawal fees vary by payment method. Bank transfers typically have minimal fees, while cryptocurrency withdrawals may have network fees. Check our Terms of Service for detailed fee information.

We offer multiple investment plans with varying returns and durations to suit different investment goals. Browse our Pricing page to see all available plans with detailed information about returns, minimum investments, and duration.

Yes, all our investment plans offer guaranteed returns as advertised in the plan details. Your principal is secure, and returns are calculated based on the plan you choose.

Some plans allow early withdrawal with penalties, while others have lock-in periods. Please review the specific terms of your chosen plan, or contact our support team for assistance.

Returns are calculated based on your investment amount and the percentage rate of your chosen plan. For example, a 30% return plan means you'll receive 30% of your investment as profit at the end of the plan duration.

Yes! Our platform offers access to major stock markets. You can purchase, hold, and sell stocks through our intuitive trading interface.

We offer access to major exchanges including NASDAQ, NYSE, and other major markets. Browse the Stocks section to see available stocks and their current prices.

Copy trading allows you to automatically copy the trades of successful investors and expert traders. You can browse trader profiles, view their performance, and choose whose trades to copy.

Yes, standard trading fees apply to stock purchases and sales. Fee details are displayed before you confirm any trade. Check our Terms of Service for complete fee information.

We employ bank-level encryption, two-factor authentication (2FA), and advanced security protocols. Your funds are held in segregated accounts and protected by industry-leading security measures.

Absolutely! 2FA adds an extra layer of security to your account by requiring a second verification step beyond your password. We highly recommend enabling 2FA for all users.

If you notice any suspicious activity on your account, immediately change your password, enable 2FA if not already active, and contact our support team. We take security incidents seriously and will investigate promptly.

Yes, we take data privacy seriously. All personal information is encrypted and stored securely. We comply with GDPR and other data protection regulations. See our Privacy Policy for more details.

Share your unique referral link with friends. When they sign up and make their first deposit, you earn a commission on their investments. The more people you refer, the more you earn!

Referral commissions vary by program tier and your referrer's investment level. Check your Dashboard's Referrals section to see current commission rates and your total earnings.

Referral commissions are typically credited to your account after your referral's investment is confirmed. You can track pending and completed referrals in your Dashboard.

You can contact our support team via email, phone, or live chat (available 24/7). Visit our Contact page for contact details and office hours.

Our support team is available 24/7 via live chat and email. Phone support is available Monday through Friday, 9 AM to 5 PM EST.

We aim to respond to all inquiries within 24 hours. For urgent matters, use our live chat feature for immediate assistance.