Privacy Policy

Last Updated: January 1, 2024
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1. Overview

At TRW Capital Finance, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Personal Information

  • Full name and contact information (email, phone number, address)
  • Date of birth and government-issued identification
  • Financial information (bank account details, payment methods)
  • Investment preferences and risk tolerance

Technical Information

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent on platform)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our investment services
  • Process transactions and manage your account
  • Verify your identity and comply with KYC/AML regulations
  • Send you updates about your investments and the platform
  • Detect and prevent fraud or other illegal activities
  • Respond to your inquiries and provide customer support

4. Cookies and Tracking Technologies

Cookie Policy

We use cookies to enhance your experience, analyze usage patterns, and assist with security. You can manage cookie preferences through your browser settings.

Types of cookies we use: Essential cookies (required for platform functionality), Analytics cookies (to understand how you use our platform), and Security cookies (to protect your account).

5. Your Privacy Rights

Depending on your location, you have certain rights regarding your personal information:

Access & Portability

Request a copy of your personal data

Correction

Update inaccurate information

Deletion

Request deletion of your data

Opt-Out

Unsubscribe from marketing communications

6. GDPR Compliance

European Users

If you are located in the European Economic Area (EEA), you have additional rights under GDPR:

  • Right to data portability
  • Right to object to processing
  • Right to restrict processing
  • Right to lodge a complaint with a supervisory authority

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have collected information from a child under 18, we will delete it immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

Contact us at privacy@trwcapital.com for questions about our privacy practices.

Data Request

Request your data, update your preferences, or delete your account at privacy@trwcapital.com

Report a Concern

Report privacy concerns or security issues to security@trwcapital.com